校园有线电视
校园有线电视
The Office of 住宅生活 is excited to announce the recent upgrade to our campus 有线电视系统. Effective immediately all 杰克逊维尔大学 buildings are receiving cable channels from a new cable TV service provider with a new selection of both High Definition and Standard Definition channels. With this change, please read below for information on Digital QAM Service, Making Your TV 校园有线电视 Ready, Frequently Asked Questions, and Repair Procedures and Service Issues.
数字QAM电缆信息
JU provides each Residence Hall and Village Apartment room with digital cable access. To receive the new Digital QAM service you will need a Digital TV with a QAM tuner and a standard coaxial cable to connect your television to the wall outlet. 如果你 have a digital TV without a QAM tuner you will need a converter box with a QAM tuner.
Once you have connected your TV it must be programmed to recognize channels provided 通过电缆. 参考您的用户手册 for instructions as every TV is different.
Making Your TV 校园有线电视 Ready
Most modern televisions require only the simplest of installation activity to work
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Make sure the television is connected to AC power, and to the cable outlet. 电缆 outlet requires a coaxial cable that will connect into the outlet and the TV. 这 is a round cable that can be any length.
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如果你 have a remote control, make sure the batteries are good.
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如果你 do not receive all of the channels listed on the channel lineup, your TV may need to be set up and programmed to be cable ready.
With slight variations, all modern televisions require similar actions to prepare 用于电缆系统. If the exact term listed below is not on your programming menu, there probably is a very similar term.
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Go to "MENU", "Programming", or "Action" screen.
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从这个屏幕转到“设置”.
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如果你 are prompted to choose between "off-Air" and "Cable", chose "Cable".
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进入“自动程序”.
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When you depress the "Auto Program" button your television will begin to automatically 滚动频道. The TV is programming itself to acquire the channels that have signal coming from the cable TV system.
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保存更改并退出.
Alternate: Some TV's (typically older ones) have an "antenna-CATV" switch on the back. Be sure this is in the "CATV" position.
常见问题
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Q: My television was working fine and now it is not getting any/all of the channels. 什么是错的?
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A: If there has been a power interruption in your hall, the television set may have lost the memory function for cable channel selection. Repeat the steps in your television owner’s manual for cable 通道识别. 如果你r television has a remote control, the batteries in the remote may have died. 检查电池. 对电缆重复上述步骤 通道识别. Most remote controls have a menu button that steps you through 这个过程. Check the connection on the cable from the wall jack to your set to 确保安全.
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Q: Sometimes my television reception is good and sometimes it isn’t. 怎么回事??
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A: 如果你 have a coaxial cable connection with clip on connectors rather than one with screw on connectors, that may be the problem. 许多学生发现了电视 reception improves when they change the coaxial type. 同样，放a的底 cordless phone next to the TV will interfere with the reception.
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Q: My television set is brand new so I should be able to get the digital channels, 正确的?
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A: Most new TV sets are digital but may not have a QAM tuner. 检查用户手册 that came with the TV to verify the set has a QAM tuner or check the specifications online for the brand and model you have purchased. 如果你的电视没有QAM tuner a converter box with a QAM tuner will be required.
Repair Procedures and Service Issues
JU has responsibility for everything up to your wall jack
JU repairs modular jacks and transmission problems for cable television. 你有责任
for your personally owned television, as well as the wires and cables that connect
他们对杰克.
With cable television, always check that the electrical plug is tight, that the cable is plugged into the jack securely and that the batteries in your remote function. Try a different coaxial cable from your TV to the wall jack. 连接的电缆 your television to the jack is the source of a majority of reported problems.
如果你 can view channels, your cable is working. You must auto-program your television set to accept the additional cable channels. 参考您的用户手册.
如果你're not sure how to proceed with a repair request or a service issue, you can call the 24/7 support line at (855) 514-4048.